No. Same day appointments are usually available, and if we cannot book you in on the day you ring, we more than likely can book you in the very next day.

No, if you are a private patient seeking physiotherapy treatment, you do not need a referral from a doctor - just call and make an appointment straight away. However, if you are seeking treatment via an insurance claim through Workers Compensation or Motor Vehicle Accident Claims or are seeking treatment via DVA (Department of Veteran Affairs) or Medicare, you will need a doctor’s referral requesting physiotherapy treatment.

Yes, we accept and treat all clients. If you have a referral requesting physiotherapy and a relevant claim number, you can receive physiotherapy assessment and treatment under your existing claim. Our physiotherapist has the necessary insurance to treat DVA clients too.

Yes. Our physiotherapists understands that unexpected events may prevent you from making you physiotherapy appointment on time. However, we do request that you call the clinic to notify them of any change 24hrs prior to your scheduled appointment time. Cancellations without 24hrs prior notice or non-attendance to your appointment will incur a fee.

If you are running late for your appointment, please call the clinic to inform us. Unfortunately this may mean that your treatment session is shortened so that we remain on schedule. If you are running very late, you may be asked to reschedule your appointment to a more convenient time and you may incur a reschedule fee.

Yes, we ask that all accounts be settled on the day of treatment. We accept cash, cheque and all credit cards including Amex.

Yes, our physiotherapists have provider numbers and are registered with and accept all major private health funds. Your rebate amount will depend on the type and level of cover. We have HICAPS facilities so you are able to claim your rebate immediately and only have to pay the remaining gap. You must bring your private health card in order for us to process your rebate.

It would be very helpful to bring all necessary reports, X-Ray and scan results and doctors letters relating to your injury, along with your private health card.

Depending on the area of injury, it is more than likely that the physiotherapist will need to view and palpate the area of injury for adequate investigation and treatment. We ask that you wear comfortable, loose clothing that could easily and modestly expose the area of injury. For example, if you have a sore shoulder, a singlet would be best or if you need treatment on your knees, than please wear shorts. Form fitting underwear is recommended and there is a change room available for you to use. If you are required to disrobe, your physiotherapist will ensure you are adequately draped and maintain privacy at all times. We ask that you be clean and free of dirt and sweat before your treatment sessions.

Yes, our physiotherapists believe in providing you with symptomatic relief and management as soon as possible. On your first visit, there will be thorough questioning about your presenting complaint, along with a detailed examination. A treatment plan will be devised and immediately commenced to give you quick relief using a variety of hands-on manual techniques. You may also be given a range of exercises and management strategies to continue at home.

Follow up treatment sessions are more than likely. Although our physiotherapists tailor each management and treatment plan to suit each client individually, follow up sessions are usually advised to evaluate the effect of the initial treatment, ensure that you are doing your self-management plan properly, further treat your symptoms, and progress your return to activity, work or sport.

No! Not by a long shot! At Archer St Physiotherapy Centre we offer a range of quality, evidence based services including Podiatry care, Remedial Massage, Personal Training, Pilates, Rehabilitation, Home Visit Physiotherapy, Hydrotherapy programs and Return to Work or Sport plans.

Only clients of Archer St Physiotherapy Centre, who have been assessed, treated and been given an exercise program by our physiotherapists, may use the onsite rehabilitation gym.

Yes. Our Pilates and Fitness Circuit Classes have a maximum number of 8 people. Please call the clinic to receive our timetable and learn what spaces are available and reserve your spot in our classes. If it is your first time, it would be beneficial if you inform the physiotherapist prior to the class commencing so that you get adequate supervision.

In short, yes. Spaces in our classes are reserved for each individual. If you do not attend as scheduled, that space will remain empty. This is a disservice to other people who are on a waiting list for spaces in the class that you may be preventing from joining if you have reserved the spot, but do not attend. Furthermore, the effect of Pilates on your body and health is far more beneficial if you are consistent with your attendance.

For clinic hygiene practices, we request that you reschedule your appointment if you happen to be sick. This is to protect our physiotherapists and other clients at the clinic. Archer St Physiotherapy Centre maintains a high level of hygiene with regular cleaning, hand-washing and sanitised equipment and linen.

Yes. If needed, the physiotherapists can communicate with your relevant doctors and specialists in regards to your treatment, management and current condition either via letter, email or phone. This is to ensure a well-rounded, holistic approach to your management, and ensures that all relevant professionals are kept informed and up to date.

Yes. The physiotherapists are fully qualified with Bachelor of Science Degrees in Physiotherapy from Curtin University of Science and Technology. They are registered with the Australian Physiotherapy Board and the Australian Health Practitioner Regulation Agency with full Police clearances. Our Principal Physiotherapist, Patrick Renner, has been working in private practice for eight years and believes in establishing a good level of rapport and trust with all of his clients.

If you have an acute injury, suddenly hurt yourself or are in pain then most likely you need to see a physiotherapist. If you have symptoms such as inflammation, swelling, pins and needles, pain specific to an area or have limited range of motion then you should see a physiotherapist to address these issues. If you are free of the above symptoms, and only have mild discomfort and the majority of your symptoms are related to tight muscles across a large area of your body, then you are more likely to benefit from massage therapy. Please note that our physiotherapists regularly use massage therapy as a modality in their treatment sessions and can refer you on to remedial massage therapy if required.

All children 16 years of age and under must be accompanied by an adult during the treatment session.

Yes. Our clinic is wheelchair accessible with a convenient wheelchair ramp and disabled parking bay right near the entrance. We have disabled toilet facilities on-site and also have electronic beds which can be lowered to enable easy transfers.

In short, yes. Our physiotherapists can refer you to Radiology centres to receive x-rays or ultrasound scans which may be needed to investigate the source or severity of your symptoms. Investigations such as CT Scans or MRI need a referral from your GP which your physiotherapist can organise. Investigations have different pricing schedules and different rebates, and some require referrals from your GP. Your physiotherapist will outline the best possible financial and time efficient process for you as required.

Yes. Both centers have free on-site parking at the rear, and there is plenty of free unlimited street parking.

Carlisle train station on the Thornlie/Armadale line is only a two-block walk from the centre. And there is a Transperth Bus Stop 14427 right outside the door, for routes 38, 284, 288 and 298. Our receptionist is also happy to call a taxi for you if you need transport after your treatment.

Vic Park – buses run only a few steps from our front door along Albany Highway, for routes 38, 284, 288 and 298. The closest Transperth Bus stop number is 14427. Our receptionist is also happy to call a taxi for you if you need transport after your treatment.